Our Services
Organizational Strategy Facilitation & Business Advisory
We support organizations to develop clear, actionable, and results-driven strategies through structured facilitation and stakeholder engagement.
Our Services Include
- Workplace mediation and arbitration
- Grievance handling system design and implementation
- Investigation of workplace misconduct and disciplinary facilitation
- Labour dispute resolution between management and employees/unions
- Facilitation of negotiation processes
- Advisory services on disciplinary and termination procedures
- Training in workplace conflict prevention and management
Talent Management
We help organizations build strong, competent, and future-ready teams through targeted learning and development interventions.
Our Services Include
- Leadership and supervisory development training
- HR skills and professional development programs
- Soft skills and employability training
- Performance management system development and training
- Succession planning and leadership pipeline development
- Competency mapping and skills gap analysis
- Customized corporate training programs
Staff Retention & Employee Engagement Programs
We design evidence-based retention and engagement strategies that improve employee satisfaction, loyalty, and organizational performance.
Our Services Include
- Employee engagement surveys and analysis
- Staff retention strategy design
- Employer branding advisory
- Workplace culture transformation programs
- Employee well-being and motivation initiatives
- Career development and growth planning frameworks
Labour Outsourcing & Workforce Management Solutions
We provide structured outsourcing services that allow organizations to focus on their core operations while ensuring compliance and workforce efficiency.
Our Services Include
- Recruitment and placement of outsourced staff
- Payroll administration and workforce documentation management
- Compliance monitoring and labour law advisory
- Outsourced workforce supervision and performance monitoring
- HR administration support for contract and project staff
Organizational Strategy Facilitation & Business Advisory
We support organizations to develop clear, actionable, and results-driven strategies through structured facilitation and stakeholder engagement.
Our Services Include
- Facilitation and moderation of corporate strategy sessions
- Strategic planning workshops
- Organizational performance alignment sessions
- Change management facilitation
- Leadership retreat facilitation
- Development of implementation roadmaps and accountability frameworks
Mystery Shopping & Service Quality Assessment
We help organizations evaluate customer experience and service delivery standards through discreet and objective service assessments.
Our Services Include
- Customer experience evaluation using trained mystery shoppers
- Service quality benchmarking
- Staff service behaviour assessment
- Customer journey evaluation and reporting
- Actionable improvement recommendations
- Service excellence training support
Organizational Diagnosis & Growth Readiness Review
We conduct comprehensive assessments of organizational structures, people, systems, and processes to determine overall business health and readiness for growth.
This service helps organizations identify operational gaps, workforce challenges, and strategic opportunities while providing practical recommendations to enhance efficiency, performance, and long-term sustainability.
HR Advisory & Organizational Development Consulting
We provide tailored HR consulting services that strengthen organizational structures, policies, and people management systems.
Our Services Include
- HR audits and compliance assessments
- Development of HR policies and procedures manuals
- Job evaluation and job description development
- Performance management system design
- Talent mapping and workforce planning
- HR process restructuring and optimization
- Onboarding and employee life-cycle management design
Recruitment & Executive Headhunting
We provide end-to-end recruitment and talent acquisition services, including targeted headhunting for specialized, technical, and leadership roles.
Our approach focuses on identifying, attracting, and securing high-performing talent that aligns with our clients’ culture, business goals, and workforce strategy.
Expatriate Management & Relocation Support Services
EF & Associates Ghana Limited provides comprehensive expatriate management services to support organizations employing foreign nationals, including Japanese and other international professionals. We ensure smooth relocation, regulatory compliance, and seamless integration into the Ghanaian work environment.
Our Services Include
- Work permit and visa application processing
- Residence permit and immigration documentation support.
- Liaison with Ghana Immigration Service and relevant government regulatory bodies.
- Compliance advisory for Official Development Assistance (ODA) and foreign-funded projects.
- Accommodation sourcing and relocation coordination.
- Orientation support for expatriates and their families.
- Employment documentation and compliance advisory for expatriate engagements
HR Retainership Services for SMEs and Growing Organizations
We provide structured HR retainership services tailored for Small and Medium Enterprises (SMEs) and organizations without formal HR management systems. Our retainership model provides continuous access to professional HR, Industrial Relations, and compliance advisory support.
Our Services Include
- Establishment of foundational HR structures and systems
- Labour law compliance advisory and regulatory guidance.
- Recruitment and onboarding advisory.
- Performance management support.
- Employee relations and workplace dispute advisory.
- HR documentation development and implementation support.
- Ongoing HR operational advisory and management coaching.
- Periodic workplace HR compliance reviews
Development of People Management Policies, Procedures & HR Documentation
EF & Associates Ghana Limited supports organizations in developing structured, legally compliant, and practical people management frameworks that promote transparency, fairness, and operational efficiency.
Our Services Include
- Conditions of Service and Employee Handbooks.
- Disciplinary and Grievance Procedures.
- Recruitment and Selection Policies.
- Performance Management Policies.
- Leave Administration Policies.
- Compensation and Benefits Policies.
- Training and Development Policies.
- Workplace Health, Safety and Wellbeing Policies.
- Code of Conduct and Ethics Policies.
- Anti-Harassment and Workplace Dignity Policies.
- Remote Work and Flexible Work Policies.
- Exit and Separation Management Procedures.
- Data Protection and Confidentiality Policies.
- HR Operational Manuals and Standard Operating Procedures
Worker Representation & Employee Advocacy Services (Non-Unionized Workplaces)
EF & Associates Ghana Limited provides independent and professional representation services for employees in non-unionized organizations who require structured engagement with management regarding workplace concerns, compensation negotiations, or dispute resolution.
Our Services Include
- Facilitation of structured dialogue between employees and management.
- Representation of workers during compensation and benefits negotiations.
- Advisory and facilitation of workplace grievance resolution.
- Mediation between employees and employers in non-unionized environments.
- Advisory support for employees navigating workplace disciplinary processes.
- Support in promoting fair and lawful workplace engagement practices
